Returns & Exchanges
At STILLEN, we want you to be completely satisfied with your purchase. If your new attire doesn't fit perfectly or meet your expectations, you can return or exchange any unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.